WE R LIBRARY FORMAT
| Level | Basic |
| Device | Computer (Macbook) |
| Topic | Messaging |
| Sub-topic | How To Send A Message – Twitter Direct Message |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Messaging through Twitter – one of the valued features of this social media app. You can send a private message to a particular person who follows you as well as to multiple twitter users. For a Mac user, you can also download Twitter on the App Store. You may use this app to have private conversations in the form of a Direct Message. This article will provide a step-by-step guide on how to send one using your Macbook device. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term usedUse Grammarly and Hemingway to check grammar and readability. | |
| 1 | Open the browser, type in https://twitter.com/ on the address bar. It will direct you to the twitter login page. Another option is to open the Twitter app on your mac. The app is available on the Apple App Store. Download, install, and launch the app.  |
| 2 | Log in to your account. When already logged in, your feed will automatically appear. |
| 3 | In the left navigation bar, click on Messages to show your inbox. |
| 4 | Click on the New message icon at the top. |
| 5 | Enter the name(s) or @username(s) of the message recipient(s) in the search people field. You can also send a message to a group of 50 people. |
| 6 | Click on Next |
| 7 | Type in your message. Additional messaging options include a photo, video, GIF, or emoji. Click on the media icon to upload a photo or video. You may capture an image or video on the spot or choose from your device’s gallery. Click on the GIF icon to include an animated GIF in your message. It will allow you to search for and select a GIF from the media library. Note: When starting a new line in the same message, simultaneously press the shift and enter keys. When pressing the enter key only, it will send your message. |
| 8 | Click on the arrowhead button or press the enter key to send. |
| Summarize steps as simple as you can. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Twitter direct messaging is trouble-free following these quick steps: open twitter on the browser or the app on your device, log in and select the messages section to open the inbox. Click on the add new message button, add recipient(s), and type in your message. You can also add in attachments such as media and GIF files. Press Enter to send. If you experience some technical difficulty, you might want to contact our customer support team for assistance. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |