HIVE Privacy Policy

HIVE Privacy Policy

Effective Date: December 15, 2023

HIVE (“we”, “us”, or “our”) is committed to protecting your privacy and the confidentiality of your data. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website and technical support services (collectively, the “Services”).

1. Information We Collect

  • Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, mailing address, IP address, and device identifiers.
  • Usage Information: This includes information about your use of the Services, such as the date and time of your visit, the pages you access, the features you use, and the information you submit through the Services.
  • Technical Information: This includes information about your device and internet connection, such as your browser type, operating system, and internet service provider.
  • Optional Information: You may choose to provide us with additional information, such as your age, location, and preferences

2. How We Use Your Information

  • To provide and improve the Services, such as troubleshooting technical issues, answering questions, and offering personalized support.
  • To communicate with you about your use of the Services, such as sending you service updates, billing information, and promotional offers.
  • To understand how you use the Services and personalize your experience.
  • To analyze and improve the Services and develop new features.
  • To comply with legal requirements, such as maintaining records of customer transactions and responding to lawful requests from government authorities.
  • To protect our rights and interests, such as preventing fraud and abuse.

3. Sharing Your Information

We may share your information with the following third parties:

  • Service Providers: We may share your information with service providers who help us operate the Services, such as data hosting providers, payment processors, and customer support providers.
  • Law Enforcement: We may disclose your information to law enforcement agencies if required by law or to protect the rights and safety of others.
  • Under no circumstances will we ever sell your personal information.
  • Other Disclosures: We may disclose your information to other third parties under the following circumstances:
    • With your consent.
    • To comply with legal requirements, such as a court order or subpoena.
    • To protect our rights and interests, such as preventing fraud or abuse.
    • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Your Choices

You have the following choices regarding your information:

  • Access: You can request access to your personal information by contacting us at hive@wer.solutions.
  • Correction: You can request to correct or update your personal information by contacting us at hive@wer.solutions.
  • Deletion: You can request to delete your personal information by contacting us at hive@wer.solutions. Please note that we may retain certain information for legal or operational reasons, even if you request that we delete it.
  • Marketing: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email you receive from us.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no internet transmission is ever completely secure or error-free.

6. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. We will take appropriate steps to protect your information in accordance with this Privacy Policy.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at hive@wer.solutions.

8. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hive@wer.solutions.