WE R LIBRARY FORMAT
| Level | Basic |
| Device | Smartphone (Android) |
| Topic | Messaging |
| Sub-topic | Send a Message on Facebook Messenger |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| The messenger app allows us to easily communicate with our loved ones on any device by sending messages, Gifs, photos, videos, stickers, and voice clips. Here’s a quick guide on how to send a message using the messenger app: | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used | |
| 1. | Tap the Messenger app icon.  |
| 2 | To log in to your Facebook account, enter your Phone number or email address and Password, then tap the Log in button. |
| 3 | A pop-up message will let you save your account credentials from switching accounts faster. You can skip it by tapping Not Now or save your information by tapping Save Info. |
| 4 | On Messenger, tap the create new message icon in the upper right corner. |
| 5 | Enter the name of the person you want to message. |
| 6 | Tap the person’s Facebook profile. |
| Send a Text Message | |
| 1. | Tap the message box at the bottom and enter your message. |
| 2 | Tap the send button on the bottom right of the message box to send your message. |
| Add an Emoji to a message | |
| 1 | To add an emoji or emoticons to a message, tap the emoticon icon between the message box and the send button. |
| 2 | Swipe down to see all available emojis. Tap your desired emoji, then tap the send button. |
| Send a GIF | |
| 1 | Tap the emoticon icon between the message box and the send button. |
Tap the GIF icon. | |
| 2 | Swipe down to see recommended GIFs or tap the search bar, then enter what type of GIF you want to find (happy, laughing, angry, etc.), and tap on it to send. |
| Send a Sticker | |
| 1 | Tap the emoticon icon between the message box and the send button. |
Tap the sticker button | |
| 2 | Tap to choose the type of sticker you want to send or enter what type of sticker you want to find (happy, laughing, angry, etc.), and tap on it to send. |
| Send Photos and Videos | |
| 1 | Tap the gallery button on the bottom left side of the message box. |
| 2 | Tap as many as you want to select photos or videos, then tap the send button. |
| Send a Voice Clip | |
| 1 | Tap the microphone icon on the bottom left to begin the voice clip recording. |
| 2 | To stop voice clip recording, tap the pause button on the bottom left. |
| 3 | To review your recording, tap your recorded voice clip. |
| 4 | To add another voice clip recording, tap the microphone icon on the right side of your existing voice clip. |
| 5 | Once you finish your voice clip, tap the send button. |
| Conclusion | |
| Summarize the steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Here’s how to send a message on the messenger app: Tap the Messenger icon, enter your login credentials (Phone number or email address and Password), then tap the login button.Send a text message:Tap on the create new message icon in the top right corner. Enter the name of the person you want to message, then tap their profile picture. Tap the message box and enter your message. Tap the send button on the left side of the message box.Send a GIF:Tap the emoji icon, then tap the GIF button. Scroll down to choose your GIF, then tap the GIF to send.Send a Sticker:Tap the emoji icon, then tap the sticker icon. Scroll down to choose your sticker, then tap the sticker to send.Send a File:Tap the gallery button to choose as many photos and videos as you want from your gallery, and tap the send button.Send a Voice Clip:Tap the microphone icon, then tap pause to stop recording.Tap the existing recording to review the voice clip.To add another voice clip, tap the microphone icon on the right side of the existing voice clip.Tap the send button. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |