WE R LIBRARY FORMAT
| Level | Basic |
| Device | Computer (Macbook) |
| Topic | Video Calls |
| Sub-topic | How to Download and Install Skype |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Skype is a program that permits communication between people everywhere. Millions of people and organizations use Skype for free one-on-one, group video, and voice meetings for business and leisure. According to 89% of professionals who work remotely, Skype video calling makes them feel more connected to their coworkers and managers. Skype has been in business for 19 years, and a recent survey from the company reports that more than 300 million people use Skype monthly. Using Skype on your Macbook is one of the most accessible ways to reach the people you work with and your loved ones. This video calling and chat app is accessible on mobile, laptop, desktop, and tablet devices. Read on and learn how to download and install Skype on your Macbook to maximize your video calls and chatting experience while on the go. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used. | |
| Step # | Action |
| 1 |  On your Macbook, open Safari and type “https://www.skype.com/.” |
| 2 |  Wait for the installer to appear and click the drop-down menu. Select “Get Skype for Mac.” |
| 3 |  Click on “Allow” to give your Macbook access to Skype. |
| 4 |  When the installer is done downloading, click on the arrow down icon in the upper right corner to open your download. |
| 5 |  Once the installation is done, drag the Skype icon to the Applications folder. |
| 6 |  Once you open “Applications,” click on the Skype icon and launch the app. |
| 7 |  Open the Skype app on your Macbook and get ready to message friends, colleagues, and family with just a click of a button. |
| Conclusion | |
| Summarize steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Millions of people and organizations use Skype to communicate with colleagues, friends, and families. It’s easily accessible on your Macbook, mobile device, and iPad. Open a web browser to download and install Skype on your Macbook. Type “https://www.skype.com/ on the search bar. Once you are directed to the site, click “Download Skype.” Wait for the installer to finish downloading. Once it has done downloading, click “Skype.SetUp.exe.” Wait for the installation to finish and open the app on your Macbook. Add friends and colleagues to your Skype for easy messaging and video calls. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |