WE R LIBRARY FORMAT
| Level | Basic |
| Device | Firepad |
| Topic | Video Calls |
| Sub-topic | How to Download and Install Skype |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Skype is a program that permits communication between people everywhere and anywhere. Millions of people and organizations use Skype for free one-on-one, group video, and voice meetings for business and leisure. According to 89% of professionals who work remotely, Skype video calling makes them feel more connected to their coworkers and managers. Skype has been in business for 19 years, and a recent survey from the company reports that more than 300 million people use Skype monthly. Using Skype on your Firepad is one of the most accessible ways to reach the people you work with and your loved ones. This video calling and chat app is accessible on mobile, laptop, desktop, and tablet devices. Read on and learn how to download and install Skype on your Firepad to maximize your video calls and chatting experience while on the go. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used. | |
| Step # | Action |
| 1 |  On your Firepad, open Playstore > type Skype on the search bar. |
| 2 |  Tap Skype from the search results. |
| 3 |  Tap on Accept & Download to proceed. Read through the permissions below to see if your Firepad is compatible with the download. |
| 4 | Once you tap Install, wait for the download to finish and reach 100% before tapping the app to open. |
| 5 |  Tap Open to proceed using the app. |
| 6 |  You will be prompted to sign in using your existing Microsoft account. Type in your username, phone, or Skype ID. Tap Next when you’re done. |
| 7 |  Once you’ve completed the security verification and have logged in, you can begin messaging accordingly. |
| Conclusion | |
| Summarize steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Skype is an excellent mobile message and video conference app that brings people together with one button tap. Millions of people and organizations use Skype to communicate with colleagues, friends, and families. It’s easily accessible on any Firepad. Go to Playstore > type Skype on the search bar to download and install Skype on your Firepad. Tap Install. Wait for the installation process to finish and tap Open once it reaches 100%. Once you’ve opened the app, tap Sign in with Microsoft or Create a Skype Account. If you have an existing Microsoft account, use that to sign into Skype. If you don’t have an existing Skype account, tap Create and follow the steps accordingly. Once you’ve signed in, start messaging and meeting colleagues, friends, and family through video chat. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |