WE R LIBRARY FORMAT
| Level | Basic |
| Device | Macbook |
| Topic | Video Calls |
| Sub-topic | How to Delete Skype Messages |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Skype is a program that permits communication between people everywhere and anywhere. Millions of people and organizations use Skype for free one-on-one, group video, and voice meetings for business and leisure. According to 89% of professionals who work remotely, Skype video calling makes them feel more connected to their coworkers and managers. Skype has been in business for 19 years, and a recent survey from the company reports that more than 300 million people use Skype monthly. Using Skype on your Macbook is one of the most accessible ways to reach the people you work with and your loved ones. When you do not intend to send certain messages, it can be dangerous to keep them; therefore, knowing how to delete Skype messages can be useful. Keep reading to learn how to delete Skype messages on your Macbook. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used | |
| Step # | Action |
| 1 |  On your desktop, open Skype. Tap Sign in or create. |
| 2 |  Type your Skype username, Microsoft email, or number to sign in. Click “Next.” |
| 3 |  Type your password and then click “Sign in” to proceed. |
| 4 |  You will then be signed in to your account. Click on the chat box you wish to amend messages in. |
| 5 |  Click the three dots on the right side of the speech bubble. Click “Remove” at the bottom. |
| 6 |  A prompt will appear asking to confirm the deletion of the message. Click Remove. |
| 7 |  You can then go back to chatting with colleagues, friends, and family accordingly. |
| Conclusion | |
| Summarize the steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Skype allows users to communicate privately and securely anywhere. However, sometimes, there are some messages we send by mistake to people we are trying to connect with on Skype. To avoid this, deleting Skype messages is possible. Open Skype on your Macbook and sign in to your account. Type in your username and password, and then you will be directed to your chatboxes. Delete a message by clicking on the chatbox. You can delete a message by scrolling down, clicking the three dots beside the speech bubble, and clicking “Remove”. Return to your chat box and continue to correspond with your colleagues, friends, and family as usual. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our exis ting library. | |