WE R LIBRARY FORMAT
| Level | Advanced |
| Device | Macbook (Laptop) |
| Topic | Messaging |
| Sub-topic | How to Create Engagement |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Yahoo! Is a mailing and search engine portal. As a directory, it offers the comfort of an organized view of millions of Web pages and hundreds of thousands of Web sites to both new and seasoned Web users. Knowing how to use Yahoo Mail on a Macbook is essential. This is ideal when you prefer to use Mac’s built-in mailing system instead of sending emails on Yahoo’s main website on the web browser. Read on to learn how to use Yahoo and change specific email settings on your Macbook for easy navigation. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used. | |
| Step # | Action |
| 1 | On your Macbook’s taskbar, click on the Apple Mail icon. Locate the Mail in the upper left-hand corner to customize email accounts, then select Preferences. |
| 2 | Customizing Incoming Mail Settings Click on Accounts in the upper left corner of your screen. A list of email accounts for your Apple Mail client will appear in the left box. Select your desired email account to proceed. Three tabs will appear. Select Mailbox Behaviors, then click on the box that says “Enable this account.” |
| 3 |  For the Description, type your preferred name. Type in any name for your Alias. This is the secondary address used to mask your real email from unknown contacts. Input your actual email address and then your full name. |
| 4 |  For the Incoming Mail Server, you may type in your IP address or follow the format “mail.example.com.” Key in your username following this format: “user@example.com.” Next, input your email password. |
| 5 |  To edit your SMTP settings or the Outgoing Mail Server, select your preference from the drop-down menu. You may leave TLS Certificate by selecting None from the drop-down menu. |
| 6 | Select the third tab called Advanced. Tick the boxes of your preferred email settings. IMAP Path Prefix is typically left as Inbox. Type in INBOX. If applicable, tick the box indicating to Use Secure Sockets Layer (SSL.) For authentication, the recommended setting is to select Password. |
| 7 | Customizing Outgoing Mail SettingsOn your Macbook’ss taskbar, click on the Apple Mail icon. Locate the Mail in the upper left-hand corner to customize email accounts, then select Preferences. Three tabs will appear. Select Account Information, then click on the box that says Enable this account.  Navigate Outgoing Mail Server or SMTP on the bottom. Select the drop-down menu and click on Edit SMTP Server List. |
| 8 |  A list of SMTP servers set up for Apple Mail will appear in the top box. Select your preferred outgoing server. Two tabs will appear on the bottom. Click on Account Information. |
| 9 |  For the Description, type your preferred name. You may type in your IP address or simply follow the format “mail.example.com” for the server name. Click the drop-down menu beside TLS Certificate and leave it as is by selecting None. |
| 10 |  Select the second tab called Advanced.To manage the port settings, tick the box beside Use SSL and set the server port to 465. |
| 11 | For authentication, the recommended setting is to select Password. It’s recommended to leave the box beside Allow insecure authentication unchecked for safety reasons. |
| 12 | Type in your full email address on the User Name, then your email’s password. Click OK to finish and close the window. |
| 13 | Reopen Apple mail for the changes to sync. Proceed to composing mail or checking your inboxes accordingly. |
| Conclusion | |
| Summarize steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Customizing your Yahoo email settings on a Macbook laptop can be achieved by clicking on the Apple Mail >> locate Mail in the upper left-hand corner >> select Preferences. To manage incoming mail settings, click on Accounts >> select your desired email account from the window. Skip to the second tab, Mailbox Behaviors, and key in the necessary information like the DescriptionDescription, Alias, email address, and full name. For the Incoming Mail Server, type your IP address or follow the format “mail.example.com.” Key in your username following this format: “user@example.com.” Next, input your email Password. Click on Mail >> Preferences >> Accounts. Select Account Information, then click on the box that says Enable this account. Select Account Information, then click on the box that says Enable this account. Navigate Outgoing Mail Server or SMTP, then click on Edit SMTP Server List from the drop-down menu. Customize the Advanced outgoing mail server, tick the Use SSL box, and type 465—select Password for authentication. Leave the Insecure Authentification box unchecked—type in your user name and Password. Click OK to finish and close the window. Reload and reopen Apple Mail to sync the changes and send emails accordingly. Learn more about Yahoo Mail and how to use other features or manage settings by sorting through our Hive Library. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |