WE R LIBRARY FORMAT
| Level | Advanced |
| Device | Computer (Desktop) |
| Topic | Messaging |
| Sub-topic | How to Create Engagement |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Yahoo! Is a mailing and search engine portal. As a directory, it offers the comfort of an organized view of millions of Web pages and hundreds of thousands of Web sites to both new and seasoned Web users. Customizing your email settings on Yahoo using the desktop computer is achievable in a few simple steps. Read on to learn how to use Yahoo and change specific email settings on your desktop computer for easy navigation. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used. | |
| Step # | Action |
| 1 | On your browser, type in www.yahoo.com. In the upper right corner, click Sign in. Log in with your username and password. |
| 2 | Yahoo will require you to verify you are a human using a quick image selection test. Follow the instructions carefully. Once you are logged in, you will be redirected to the home page again. |
| 3 | In the upper right corner, click on the Mail icon and select “Go To Mail” on the drop-down menu.  |
| 4 | On the upper right-hand corner of your inbox, click on the Settings icon. Scroll down to the bottom and click on More Settings. |
| 5 | You may change or customize email settings accordingly. The first is the theme of your mailbox. Click on Personalize Inbox, then proceed with selecting the color or image theme you prefer. A preview of the inbox’s interface will appear on the right.  |
| 6 | Personalizing your inbox also allows you to choose your Message Layout. Select the type of layout you prefer, whether it’s a list, right, or bottom. A preview of the inbox’s layout will appear on the right. |
| 7 | When you scroll down, you will also be able to alter your inbox spacing and text size depending on your visual preference. You may also enable message tabs, message preview, and breaking news by clicking on the toggle icon.  |
| 8 | On the menu bar on the left, click on Mailboxes. Here, you may add and customize other inboxes from your other email providers like Google, AOL, and Microsoft. Click Add mailbox, and select your chosen email provider.  |
| 9 | You will then be directed to another window where you will be asked to sign into your other email account and allow Yahoo to collect and merge data from the said email account. You may also include an alternative email address by clicking Add below. Type in your alternate email address, then click Next. An email will be sent to your inbox for verification. Once verified, the alternative email will appear on the list.  |
| 10 | Managing your notifications is much easier. Simply click Notifications. If you wish to get email notifications directly on your desktop, tap on the toggle icon to enable it. |
| 11 | When concluding an email, you have the option to add your signature. Click on Writing Email; you can enable automatic signatures and preview links by clicking on the toggle icons.  |
| 12 |  You also have the option to customize the Default rich-text font and Sending address accordingly. A preview of your signature and sign-off will be shown on the right. |
| 13 |  On the bottom, click Connect if you prefer to merge your Yahoo storage with other cloud accounts. This will lead to another window where you would need to sign in and allow data to be shared with Yahoo. |
| 14 |  Tap the toggle button to change view settings according to group conversations. Dynamic message can also be enabled by clicking on the toggle button. This allows you to view email content in an organized manner. |
| 15 |  You may also opt to let your receiver know if you’ve read their email or not by selecting the frequency: immediately, after 2 seconds, after 5 seconds, or never. |
| 16 |  When moving a message, you may adjust the activity by selecting to go back to the original folder, show the previous message, or show the next message. |
| 17 |  If your email has images attached, you may select to either show images in messages always, except in spam or to ask before showing external images for privacy and discretion. |
| 18 | To organize your mailbox when you’re on leave, you can send an automatic vacation response to those trying to reach you.  Simply click on the toggle icon to enable the feature. You will then be able to type in your automatic vacation response and let people know that you will send back replies accordingly after some time away. |
| 19 |  Filters can be customized by priority. This is typically used to find emails and exchanges easily. Select “+Add new filters,” and you will be asked to type in a filter name on the right. |
| 20 |  At the bottom you will also be able to choose a folder to move to another location which you may select from the drop-down menu. Click Done when you’re finished.  |
| 21 | Set rules will allow you to edit the way you receive and send emails by creating filters that will include or exclude certain words or email addresses not pertaining to your mailbox’s main use. |
| 22 |  Blocking unknown emails or phishing emails can be done by clicking on Security and privacy in the bottom left of the menu bar. Click Add, then type the email address you want to block and click Save. |
 Select Contacts on the bottom left of the menu bar to import contacts from other mailboxes. Select the mailbox you wish to import contact from, and click Import. You will then be directed to another window where you will be asked to sign into that email and verify certain data for sharing purposes with Yahoo. If you wish to disable the automatic extraction of phone numbers from your phone’s contact list, click Disable. | |
| Conclusion | |
| Summarize steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Customizing your Yahoo email settings on a desktop computer can be achieved by opening your web browser and typing in www.yahoo.com on the search bar. Locate Mail on the upper-right hand corner of the page, and sign.Select the settings icon on the far right and click More Settings. Personalize your inbox by changing the theme, message layout, inbox spacing, text size, and other messaging tabs by enabling or disabling the toggle buttons. Add a mailbox from the list of email providers. Enter the email address and verify on another window. Click Next to finish merging. To enable desktop notifications, enable the toggle button. Manage your email writing experience by adding signatures, changing fonts, and default sending addresses. You may also click Connect if you wish to link your Google Drive or Dropbox to Yahoo. Viewing emails can be customized by enabling toggle buttons. Add vacation response by plotting in the dates you will be on holiday. Compose your message for automatic sending during the blocked dates. Alter your emailing prompts by editing filters. Click Add new filters, then click on your preferred prompts on the drop-down menu options on the right. For security purposes, block addresses by clicking Add, then type in the email you wish to block from your inbox. Import contacts by verifying and merging data from Yahoo, Gmail, Outlook, and AOL. Click Import to proceed. Learn more about Yahoo Mail and how to use other features or manage settings by sorting through our Hive Library. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |