WE R LIBRARY FORMAT
| Level | Basic |
| Device | iPhone |
| Topic | Messaging |
| Sub-topic | How to write an email – Yahoo |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Yahoo! is a mailing and search engine portal. As a directory, it offers the comfort of an organized view of millions of Web pages and hundreds of thousands of Web sites to both new and seasoned Web users. Using Yahoo Mail on an iPhone will provide a more straightforward and convenient option for those who wish to send emails while on the go. Sending emails from your Yahoo account is doable with a few simple steps. Read on to learn how to write emails on the Yahoo Mail app for seamless and fast communication with colleagues, friends, and family. | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used | |
| Step # | Action |
| 1 |  Open Yahoo Mail on your iPhone. In the upper-right corner, tap the pencil icon to compose an email. |
| 2 |  Type the email address, subject line, and message in the text box. |
| 3 |  Before hitting send, you may also attach images, files, and GIFs to your email. Tap the image icon. You will get a prompt asking to allow access to your image gallery. Tap “allow access to all photos” to proceed. |
| 4 |  To attach files, tap the paperclip icon and select the file you wish to attach. |
| 5 |  Tap the cloud icon to insert files or images from an external drive. Tap on Dropbox, Google Drive, or your iPhone’s iOS files, depending on where you save your files. |
| 6 |  You may also attach GIFs to make your email more visual. Tap the GIF icon, search for a keyword relating to the tone of your email, and hit enter. Tap on the GIF you prefer, and it will attach to your email. |
| 7 | In the upper-right corner, tap send once you’re finished composing the email. |
| 8 | On the bottom right corner, tap Inbox then check the mailboxes that show. Tap Sent to check if your email was sent. |
| 9 | Return to the main inbox and compose a new email. |
| Conclusion | |
| Summarize steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Writing an email using your iPhone from the Yahoo Mail app is simple and convenient. Open the Yahoo Mail app on your home screen, and sign in accordingly if you haven’t yet. When you’re in your inbox already, tap the pencil icon on the upper right-hand corner to compose an email. Fill in the address, Cc, and subject lines to ensure your email is secure. Type in your email in the message box and insert attachments if needed. Tap Attachments at the bottom if you wish to insert a file or photo. Tap Send to deliver your email. To check other mailboxes, tap Inbox to show other mailboxes and check the Sent folder to see if your email was successfully sent. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |