WE R LIBRARY FORMAT
| Level | Basic |
| Device | Computer (Macbook) |
| Topic | Messaging |
| Sub-topic | Send a Message on Facebook Messenger |
| Introduction | |
| Limit to one paragraph with three to five sentences. Include where readers could use the information we are about to discuss. Follow the writing style guide for WE R. | |
| Facebook Messenger is a feature that many users use every day. In addition to text messages, you can also send files, stickers, and GIFs with their app. Here’s a step-by-step guide on how to send a message on Facebook Messenger: | |
| Body | |
| Pointers:Only focus on the required stuff. Avoid fluff. Use the active voice and write using imperative sentences.Use complete and concise sentences.Be consistent with sentence structures,Use screenshots only when needed. Place the text lines that refer to the images first. Bold out any jargon or technical term used | |
| 1. | Turn your computer on. |
| 2 | Click the Messenger app icon. |
| 3 | On Messenger, click Sign in With Phone or  |
| 4 | Enter your Facebook account’s Email or phone number and Password, then click Login. |
| 5 | Click create new message icon on the upper left. |
| 6 | Enter the name of the person you want to message. |
| 7 | Click the name of the person or people you wish to message. |
| Send a Text Message | |
| 1 | Click the message box at the bottom and enter your message.Click the send button on the left side of the message box to send your message. |
| Add an Emoji to a message | |
| 1 | To add an emoji or emoticons to a message, click the emoticon icon between the message box and the send button. |
| 2 | Choose and click your desired emoticon.Click the send button on the left side of the message box to send your message. |
| Send a GIF | |
| 1 | Click the GIF button. |
| 2 | You can scroll down to see recommended GIFs or click the search bar, then type in what type of GIF you want to find (happy, laughing, angry, etc.), and click on it to send. |
| Send a Sticker | |
| 1 | Click the sticker button on the right side of the message box. |
| 2 | You can choose the type of sticker you want to message. Click to send the sticker. |
| Send Documents, Photos, and Videos | |
| 1 | Click the attach a file button on the right side of the message box. |
| 2 | Browse your file’s location on your device. Click the file and click Open. |
| 3 | Click this icon if you like to add more files. |
| 4 | Click the send button on the left side of the message box to send your message. |
| Send a Voice Clip | |
| 1 | Click the + button on the right side of the message box. |
| 2 | Click Send a voice clip. |
| 3 | In some cases, a display message will appear. Click OK to allow Messenger to access your microphone. |
| Conclusion | |
| Summarize the steps as simply as you could. Encourage readers to try again or connect with our customer assistance team (or hire our VAs!) if they are still confused. Refer readers to the glossary for other topics. | |
| Send a message on Facebook Messenger with this simple steps: Go to your preferred browser. Click on the search bar, then type messenger.com. On Messenger, log in to your Facebook account by entering your email or phone number and Password. Click on the create new message button. Enter the person’s name and click their Facebook profile.Send a text message:Click on the message box and enter your message. Click the send button on the left side of the message box to send the message.Send a GIF:Click the GIF button, choose your GIF, and click the send button on the left of the message box.Send a Sticker:Click the GIF button, choose your sticker, and click the send button on the left side of the message box.Send a File:Click attach a file button, browse your file location, click the file, and click Open. Click the send button on the left side of the message box.Send a Voice Clip:Click the + button, then click send a voice clip. | |
| Related Articles/Links | |
| Make sure to link back jargon or technical terms to articles or glossary terms from our existing library. | |